The use of Email
is now a common method of communication. Because of this you should
make sure that your company creates a document that defines
very clearly the rules and guidelines for both internal and external
Email usage. This document should be read and signed by all employees.
Enforcement
In addition,
you should make sure that the established guidelines and rules are
followed. If you do not enforce the rules, it may be possible for
an employee who violates the rules to avoid any legal considerations
or penalties.
Why
should you go to all this effort?
Email documents
can be considered to be private, just like the U.S. Mail, unless
you make it known to your employees that Email may be reviewed from
time to time by authorized persons.
In addition,
confidential company information may be distributed via EMail. Employees
should be made aware that this information is to remain confidential.
Recommendations
Here are some
recommendations that you may want to include in your Email guidelines.
- Specify that
Email should not be used for personal purposes.
- Specify that
Email is not private. That it may be copied, read or monitored
by others.
- Specify that
Email messages will be backed up on a routine basis.
- Specify that
Email cannot be used for sexual harassment.
This may be
your first exposure to this topic. I have read several articles
that discuss this topic, but have yet to find a document that actually
defines and incorporates the above ideas. So,
I would like to make a request of anyone who would like to share
their Email document.
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