Instant Online Help


Instant Online Help allows us to connect directly to your computer. Of course you have to authorize the connection.

This ability allows us to…

  • Troubleshoot your system
  • Install or Configure software or hardware on your system
  • Provide Demos
  • Provide Training

It’s just like being there with the feature that you can see what we are doing and we can see what you are doing.

Before clicking on the button below, call us at 630-941-9332 for authorization.
Instant Online Help

  • After clicking on the button above, depending on your browser, you will be asked to save  or run.
  • If you get a run option, select it.
  • If you save or download, click on the downloaded file after the download completes.